Software for your department. Clarity for your budget.
Know what RootParks costs, what your team gets, and which costs sit outside the software license. Start with a walkthrough of your own department—not a checkout screen.
Request your department walkthroughAnnual pilot licenses
Annual prices below are pilot-cohort software offers, billed annually. Monthly billing is also shown. Your written proposal confirms scope, taxes, support and additional costs before you commit.
Department software license
A focused department getting its catalog connected.
$990/year
Lower-monthly-cost offer: $99/month + resident 6/6 payment fees.
Up to $50,000 in annual transactions
For a busy recreation team
For a busy recreation team and a growing community.
$2,990/year
Lower-monthly-cost offer: $299/month + resident 6/6 payment fees.
Up to $500,000 in annual transactions
Department software license
For larger departments with a tailored rollout.
$7,990/year
Lower-monthly-cost offer: $799/month + resident 6/6 payment fees.
Unlimited annual transactions
Resident pays $106
$100 department price + $6 payment fee. Processing comes out of that $6, not on top again. The department receives $100.
Resident pays about $103.30
$100 department price + processing recovery. At 2.9% + $0.30 on the total payment, the department receives $100; Root retains no transaction markup.
Illustrative domestic-card estimates, before tax. Rates and other processor or Connect costs vary. The agreement and checkout disclose applicable fees; passing fees through requires eligibility review. Existing subscriptions and accepted checkouts are not automatically repriced.
The department pays its software license. The selected payment option determines the resident payment fee.
Residents cover processing. With 6/6 it comes out of the payment fee, not an additional charge. With no Root markup, checkout adds processing only.
Data migration, custom integrations, SMS allowances or overages, and enhanced support are scoped and priced in writing. They are not silently included or charged.
Residents pay the department price plus a disclosed payment fee. The lower-monthly-cost option uses Root’s standard 6/6: $6 on payments up to $150, or 6% above $150. Processing comes out of that fee, not on top again. The higher-license option removes Root’s transaction markup, not processing: at a standard domestic-card estimate of 2.9% + $0.30, a $100 program totals about $103.30 so the department receives $100. Integrated payments currently use Stripe Connect. Actual rates, Connect costs, taxes, refunds and fee eligibility are confirmed before activation. Another municipal processor is not a supported plug-in today.
An annual license does not make every payment integration available. We confirm fit with your finance team before asking you to change a payment workflow.
The value of department transactions managed through RootParks over the agreed annual measurement period—not the number of programs or residents. Your proposal specifies the measurement and refund treatment.
We review the appropriate plan and any prorated change with you. A usage threshold is not permission for an undisclosed price increase. Your written agreement defines notification and renewal terms.
No. Residents still cover processing. The higher-license option removes Root’s transaction markup, not the payment-processing fee. Checkout discloses the final total before payment.
Start with a reviewed catalog and one program or rental workflow. We agree the import scope, configure your policies, walk staff through their tasks, and validate the pilot before a wider rollout.
No. This is a guided department pilot. No card or payment-processor account is needed to discuss fit.
Bring your catalog, annual volume and finance requirements. We’ll explain the license, processing and rollout separately.
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